Operations Coordinator – Ho Chi Minh, Vietnam

About BNI

Founded in 1985, BNI is the recognized worldwide leader in business networking. With over 11,000 Chapters meeting every week in more than 77 countries, we have grown to over 325,000 Member-businesses. BNI Members are typically local small business owners, tradesmen, and professionals (real estate, attorneys, financial services) that meet weekly to share referrals, hone their leadership skills, and cultivate a community of like-minded professionals. Strong leaders have tremendous earning potential and unlimited professional development opportunities. This is an exceptional opportunity for the right individual.

Visit BNI.com to learn how BNI has impacted the lives of our Members and how it can help you achieve your business goals.

Position Summary

THE JOB TITLE: Operations Coordinator

REPORTING TO: Operation Director

Responsible for coordinating all administrative and operational activities of BNI Vietnam to support Sub Franchisees (SF) as well as Core Regions (COR) in the smooth functioning and growth of their regions to drive BNI’s Mission, Vision, Core Values, and Code of Ethics in pursuit of BNI’s strategic development plan.

Roles and Responsibilities

• Update and distribute performance data spreadsheets.
• Responsible for organizing and facilitating weekly and monthly ED/AD/DnA & LTs meetings.
• Implement and support forums and campaigns of BNI Vietnam.
• In charge of welcoming and assisting international speakers and guests.
• Attend all inquiries received via email and phone keeping the Operations Coordinator informed.
• Ensure that any assistance needed by the Directors and National Office Team is provided to them in a timely manner.
• Attend all National Office Meetings as required and update the Team Members on all information needed by them in a timely manner.
• Support all events of BNI Vietnam.
• Perform other operational coordination tasks as required.
• Preparing Data/Reports needed by National Team – ND, Head of Operations, District Directors, Training Team etc
• Preparing Presentations needed by Head of Operations and other National Office Team Members
• Distribute Chapter Traffic Lights to EDs/RDs/SFs highlighting the key achievements
• Distribute World Traffic Lights and 3+1 Traffic Lights to all EDs/RDs/SFs highlighting the key achievements
• Scheduling calls for Head of Operations as needed

Qualifications

Required:

• At least 3 years of experience in operations, customer service, or a Bachelor’s degree in business administration, English language, or related fields.
• Strong critical thinking, time-management, interpersonal and verbal communication skills.
• Attention to detail and problem-solving skills.
• Ability to maintain the confidentiality of company information.
• Proficiency in MS Office (MS Excel and MS Outlook, in particular).
• Ability to work under pressure and meet deadlines.

Preferred:

• Proficient in English communication, with IELTS certification

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

External Posting Language

This is a {full-time, exempt paid} position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BNI’s wonderful culture based on Givers Gain® is lived out every day by our team and over 325,000 Members globally.

Learn more at BNI.com

An equal opportunity employer.

#LI-onsite