Communications and Marketing Coordinator

About BNI®: 

Established in 1985, BNI is the world’s largest business referral network. With over 325,000 small-to medium-size business Members in over 11,000 Chapters across 77 Countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth. 

Visit to learn how BNI has impacted the lives of our Members and how it can help you achieve your business goals.
 

Position Summary 

We are looking for a Communications & Marketing Coordinator to support our engagement efforts with our 3,500+ members in The Netherlands and Flemish Belgium. The Communications & Marketing Coordinator will be responsible for implementing, monitoring, and analyzing communication and design strategies within our Netherlands and Flemish Belgium member community. The Communications & Marketing Coordinator will report directly to the Director of Operations.  

The successful candidate must be fluent in Dutch and be able to communicate proficiently in English.   

 Shortlisted candidates will be requested to submit a portfolio showcasing their professional experience.  
 

Roles and Responsibilities 

Primary Responsibility   

• Consult with colleagues from the BNI Global Communications and Marketing department (located in the United States) to implement effective communication procedures, branding, and global campaigns within the BNI Netherlands and Flemish, Belgium regions.  

• Modify (global) communications and campaigns to conform with national norms and culture. Ensure that resource materials are accurately translated into Dutch.   

• Contribute in developing the national communications strategy designed to further our goals and target audiences within the regions.   

• Coordinate communications for campaigns, (national) trainings and our annual national conference.    

• Develop and maintain an editorial calendar to plan and organize content publication and distribution.   

• Define key messaging, themes, and content pillars that resonate with our member community and strengthen our brand positioning.  

• Monitor analytics and create reports detailing the successes and failures of communications campaigns and strategies.  

• Collaborate with various stakeholders to gather content insights and ideas.   

• Collaborate with our social media and digital marketing colleagues to maintain content on the BNI Netherlands and Flemish Belgium websites.  

Additional responsibilities  

• It is important for our staff to engage and understand what our members are experiencing in the field. In order to successfully accomplish the role and provide effective support to our Member community the Communications & Marketing Coordinator will:   

• Respond to support questions and opportunities from our customers and field support staff. This includes having a thorough understanding and ability to process membership applications and renewal process for new and recurring members.  

• Support fellow colleagues, including when they are on holiday or on sick leave.
   

Minimum Requirements  

• Demonstrated desire to own projects and exceed expectations, with the ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture  

• Customer focused and desires to build long term relationships  

• Stay up to date on industry trends and make recommendations for adjustments to communication strategies and practices.   

• Detail-oriented, organized with outstanding verbal, written, multi-tasking, and presentation skills in Dutch and English   

• Ability to ask core probing questions to troubleshoot, research, and create solutions  

• Utilize available resources, apply sound judgment, and interpret policy  

• Possess an attitude of flexibility and adaptability that matches our growth pace  

• Work well independently as well as with a team to successfully achieve company objectives  

• Ability to shift priorities as needed to resolve or escalate all outstanding issues  

• Stay up to date with various BNI apps and data used by our member community.   

• Experience in planning and implementing communication and marketing strategies  

• Computer knowledge and skills including Microsoft Office 365  

• Ability to travel to local chapters, when necessary  

  
Qualifications 

Required: 

• 2-5 years’ relevant professional experience within an international multi-cultural organizational setting  

• Relevant diploma or combination of education and work experience. A bachelor’s degree is desirable.  

• Excellent knowledge and proficient practical use of Linkedin, Twitter, Facebook and other social media platforms and best practices  

• Strong project management and organizational skills   

• Understanding of SEO and web traffic metrics  

• Good understanding of social media KPIs  

This is a full-time exempt role. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  
 

Physical Demands and Working Conditions 

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.  

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   

Learn more at BNI.com 

An equal opportunity employer. 

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