Managing Director (Sales Manager) – Hartford, CT and Surrounding

About BNI®:

Established in 1985, BNI is the world’s largest business referral network. With over 330,000 small-to medium-size business Members in over 11,000 Chapters across 77 Countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and professional referral program that enables them to sharpen their business skills, develop meaningful, long-term relationships, and experience business growth.

Visit to learn how BNI has impacted the lives of our Members and how it can help you achieve your business goals.

Position Summary

Reporting to the Director of Field Operations (DOFO), the Managing Director (MD) plays a delicate balance between the manager and inspiring visionary for the region. The MD is also responsible for overseeing the daily operations and development of a world-class team of Chapter Success and Chapter Launch Coaches (CSC & CLC) within the region.

Roles and Responsibilities

Execute the Region’s Annual Success Plan

• Develop the Region’s culture and overall vision.
• Lead and motivate staff to achieve maximum efficiency and improved performance.
• Manage organizational growth and meet planned growth goals.
• Set individual growth targets with your team.
• Ensure targets are delivered through growth strategy creation, people management, performance review, reward, and individual recognition
• Foster a success-oriented, accountable, and positive environment within the Region.
• Provide leadership and management to ensure that the mission and core values of BNI are embraced and continuously practiced.
• Collaborate with fellow MD’s, CSC’s, and CLC’s on the development, communication, implementation, and execution of effective growth strategies and processes to achieve and surpass sales, profitability, cash flow, business goals, and objectives.
• Reporting on the weekly, monthly, and quarterly Region performance to the DOFO.
• Identify opportunities and develop solutions to improve efficiency and effectiveness throughout the Region.
• Participate in strategic business planning process for the Region.
• In collaboration with cross functional partners, manage field alignments, resource requirements, and any expansion/realignment initiatives.
• Manage and execute special projects as assigned.
• Perform other duties as assigned.

Develop and Lead a Successful Team 

• Implement BNI business strategies with team of CSC’s and CLC’s
• Hire, train, develop, coach, motivate, appraise, and performance manage CSC’s and CLC’s within the Region on a timely basis and in accordance with company policies.
• Collaborate with direct reports to drive success measured in part by membership education, development, growth, and retention.
• Motivate and lead team reflecting company core values.
• Schedule, plan, prepare, and facilitate Regional Team meetings, Chapter Success Trainings, Goal Setting Trainings, Chapter and Team Interest Meetings, and all other events as necessary within the region.
• Promote the wellness of staff and implement policies in line with legislation and health and safety guidelines to create a diverse and positive working environment.

Qualifications

Required:

• Demonstrated desire to own projects and exceed expectations, with the ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
• Proven ability to lead by example, foster mentoring relationships as well as build and maintain rapport
• Customer focused and desires to build long term relationships
• Detail-oriented, organized with outstanding verbal, written, multi-tasking, and presentation skills
• Ability to ask core probing questions to troubleshoot, research, and create solutions
• Utilize available resources, apply sound judgment, and interpret policy
• Possess an attitude of flexibility and adaptability that matches our growth pace
• Work well independently as well as with a team to successfully achieve company objectives
• Ability to shift priorities as needed to resolve or escalate all outstanding issues
• Strong understanding of performance management principles
• Ability to provide constructive feedback and coach team members to reach their full potential
• Experience in planning and implementing sales strategies
• Computer knowledge and skills including Microsoft Office
• Ability to routinely travel to local chapters
• Franchise or sales experience a plus but not required

Core Competencies

• Interpersonal, Written, and Verbal Communication
• Collaboration & Team Building
• Leadership & Accountability
• Management
• Creativity & Innovation
• Decisiveness
• Problem Solving & Conflict Resolution
• Coaching & Motivating Others
• Performance Management

Preferred:

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Compensation (Base plus Bonus) 

At our company, we believe in promoting fairness and transparency for all employees, including our part-time associates. For this role you will earn a salary and bonus-based income within a remote work environment.  Your earnings are directly tied to your sales performance in your assigned region. The expected base salary ranges from $75K to $85K annually, plus bonus.  We offer a wide variety of benefits including PTO, 401K, Medical, Dental, and Vision insurances and much more!

External Posting Language

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Learn more at BNI.com

An equal opportunity employer.

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